[ Lists and pipeline ]
A pipeline that keeps itself up to date.
Build a list, call it from the dialler and log each call with one key. The outcome moves the stage, creates the follow-up and fills the Today queue, so the board is right without anyone dragging cards.
£149 a month · 3-day setup · ex VAT
Attempted31
Priya Raman
Harrow & Finch
No answer · retry ThuTom Bradshaw
Cobalt Digital
VoicemailConnected17
Sarah Okafor
Pennine Precision
Call back · 16:00Rahul Mehta
Northgate Logistics
ConnectedMeeting booked9
James Whitfield
Northgate Logistics
Thu 10:30Oliver Hartley
Brightmoor Software
Fri 14:00[ Lists ]
Lists from search, from a CSV, or both.
A list is where a run starts. Mix contacts from the database with your own imports in the same place.
✓ Search
Lists from the database
Select the people who match your filters and add them to a list. Mobiles are revealed as they are added.
✓ CSV in
Import your own
Upload a CSV and Decibel removes duplicates against what you already have. Every row is screened against TPS and CTPS.
✓ CSV out
Export whenever you like
Download any list as a CSV for your CRM or a spreadsheet.
[ Outcomes ]
One key logs the call and moves the deal.
Nine outcomes, on keys 1 to 9. Each one writes to the contact’s timeline and, where it should, moves the pipeline stage and creates a follow-up task. Reps stay in the dialler; the board catches up on its own.
- Notes autosave to the contact as you type
- Recordings attach to the call record
- Do not call takes effect for the whole workspace at once
[ Keys 1–9 ]
- 1Connectedmoves to Connected
- 2No answermoves to Attempted
- 3Voicemailmoves to Attempted
- 4Busymoves to Attempted
- 5Wrong numbermoves to Wrong number
- 6Meeting bookedmoves to Meeting booked
- 7Not interestedmoves to Not interested
- 8Call backAttempted, plus a callback task
- 9Do not callNot interested, plus your DNC list
[ Today ]
A queue that tells reps who to call next.
Each morning the Today queue holds the callbacks and follow-ups that are due, so the day starts with the warmest conversations.
Callbacks first
Every “call back” you logged lands in the Today queue on the day it is due.
Follow-up tasks
Outcomes create the next task for you, so nothing depends on someone remembering.
Call straight from the queue
Start a power dialler run on Today and work through it back to back.
[ Dashboards ]
Per-rep dashboards, no reporting chores.
Because outcomes are logged on every call, the numbers are already there: calls, connections and meetings for each rep, and how the pipeline is moving. Need it elsewhere? Export a CSV or connect your tools.
[ Stages · sample ]
See Decibel on your own leads this week.
£149 a month · 3-day setup · ex VAT